Returns & Exchanges

We want you to be completely satisfied with your Oclean US purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly while providing a seamless shopping experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the provided packing slip to ensure faster processing.

• 3.
  Ship Your Items

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days.